We want you to be 100% happy with our products, that's why we offer our Happy Mama Promise. If you don't love your order, let us know within 30 days of your order date and we will make it right.

Only unopened and unused products can be returned. If you want to return your order, you can contact our support: support@itsmamaglow.com. Don't forget to mention your order number in your email.

If you have changed your mind or are not happy with our products, you have the right to cancel your order within 30 days of your purchase, as part of our Happy Mama policy.

From the day we receive your cancellation, you have 14 days to return the product. As soon as we have received the returned package at our warehouse, we will refund your order. It usually takes around 1-7 business days for the payment to be visible on your account.

The returned package must be unopened and appear unused. If the returned item(s) do not appear unopened and unused, we reserve the right to reduce the refund. You must pay for the shipping cost on the returned package unless the return is due to a mistake from our side. Kindly send a photo of the postal receipt for verification and proof that the package has been returned to us.

As soon as we have received the returned item(s), we will process the refund to your account.

If you wish to claim an error on an ordered product, please contact us at support@itsmamaglow.com as soon as you have discovered the damaged product(s).

If you need to change, cancel, or make any modifications to your order, please contact us as soon as possible at support@itsmamaglow.com. Kindly include your order number in the subject line for us to process your inquiry faster.

We strive to process all orders within 1-2 business days and can only accommodate any changes to your order if the package has not been dispatched from our warehouse. We will do our best to respond to your request before your order goes out.

All our orders are processed and shipped within 24 hours on weekdays. Orders made during the weekend will be dispatched on Monday. You will receive a shipping confirmation email as soon as your order has been processed. Through this email, you can track your order.

If you haven't received a shipping confirmation, kindly write to us at support@itsmamaglow.com.

If you haven't received an order confirmation by email shortly after you have completed your order, please reach out to us at support@itsmamaglow.com.

Your payment information is personal and will not be visible to us. Neither can we in any way store this information.

The account information entered upon checkout is sent directly in encrypted form (SSL) and only you and the Payment Service Provider have access to this information.