Cookie Policy

Our data policy is a high priority and we want to treat your data with transparency making it clear for you how we treat your personal information. For this reason you can read below how we treat and protect your personal data, what we use it for, and who has access to the information. We collect information about all visitors at the Site to better your individual experience, to evaluate how specific elements are used, and to support our marketing.

The collection of your personal data at the Site is done in compliance with standing legislation and the EU General Data Protection Regulation EU (GDPR). Your IP-address and all data relating to your navigation process between the various pages and services on the Site is automatically registered by https://itsmamaglow.com. If you choose to subscribe to our newsletter, and when you log in it will also be processed. Additionally, we use Google Analytics to measure certain traffic on the Site.

The information available to us about the user stem from the following items:

Cookies enable us to collect your IP-address when you visit our site, as well as the choices you make, which items you place in your basket and the clicks you have made. Likewise, when you make a purchase we access information about demographic data, your favorite products, mail address, payment details, how often you make a purchase, and the time and date. This also includes mails such as order confirmations and dispatch notifications.

The above mentioned user data is used for the following purposes. In customer services we use your data as a means to answer your questions regarding active or previous orders and correct any mistakes. Furthermore, this information enables us to better show you products on offer and personal recommendations, and better your customer experience. We can do this by personalising the way you shop at the Site by developing new features, services and products.

We comply with our legal obligations when you place an order on the Site - this applies in the instance of purchase, invoicing and customer services. At all times we do our best to prevent fraud and at the same time make risk assessment.

We will maintain Personal Information for our records in compliance with regulations for legal purposes unless and until you ask us to delete this information.

What is a cookie?

A cookie is a small text file stored on your computer’s browser directory or program data sub folder which makes it possible to recognise your computer at recurrent visits. They do not contain any sensitive data about you. By using our services, we assume that you accept the use of cookies.

Cookies are stored on your own computer and remember your favorite products, how you navigate the Site. In some instances it may be necessary to employ cookies to enable a certain type of service on the Site.

Browsing

We register how you navigate in your browser, including brand, category, and product searches. One of the ways we collect data about your movements on our site is when you place items in your basket without completing your purchase. In this case you will receive a mail from us, reminding you that you did not complete your ongoing order. You can, however, renounce this type of mail at any time.

Third party cookies

We use different kinds of third party cookies. You may opt out of these at any time.

When we use third party cookies, we do so to be able to collect statistics about your visits at the Site. Through analytical tools we can learn which of our pages you use and how long you spend on them.

You can opt out on Google Analytics at this address: https://tools.google.com/dlpage/gaoptout

Marketing / retargeting

To ensure that you are only shown adverts that are within your realm of interest and that are relevant to you, we work with such platforms as e.g. Facebook, Instagram, Emarsys, OneSignal, Youtube and Google. You have the choice to opt out of this type of adverts at any given time by removing your cookie.

The Site contains third party elements such as "Facebook Recommend", "Facebook likes" or "Google+", which may receive technical information about your browser and IP-address. We have no control of how these data are processed by the owners of the third party components, seen as this is strictly between you and the owner of the third party component. We use these components to ensure an easier path to our social media and being able to link directly.

Functionality

Additionally, we also use several technical cookies to ensure greater functionality on our website.

Is it possible to avoid cookies?

You can at all times block all cookies, delete existing cookies or get a notification prior to storing a cookie. The best position for you as a customer would be to read through our entire cookie policy before making any changes to your cookie settings. If you alter your cookies, it may affect your experience when visiting the Site and some features will not be available.

How can I contact you in relation to my personal information?

You can always obtain the information we have collected about you, and you have the right to ask to have your personal information and other remarks corrected, should they be incorrect. In this event please contact us at support@itsmamaglow.com.

You can gain insight into which data we have collected about you and object to the registration in keeping with the relevant rules of the EU’s General Data Protection Regulation (GDPR). If we receive a relevant request, we will always remove, update or change your personal data in our possession, with the reservation that it must not violate any legislation.

If we estimate that the request received is a repeated objection without any valid reason, involves a major technical intervention, affects the personal data of others or that it is detrimental, we can reject the request. If you want to direct an inquiry pertaining to this, please contact customer services at support@itsmamaglow.com

Should you wish to make a complaint about the processing of your personal data, you are fully entitled to submit your complaint to the Information Commissioner's Office.

Protection of your personal data

It is our legal obligation to store your personal data in a secure and confidential manner. However, we are not able to obtain 100 % security in that others may unrightfully gain access to data transferred on the internet. This means that you provide your personal data at your own risk. We will erase and update your personal data on an ongoing basis.

We reserve the right at any time to update and change our policy regarding your personal data.